Privacy Policy

Effective date: May 23, 2026
Last updated: May 23, 2026

CodeXP (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, store, and disclose personal information when you visit codexp.ca.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec Law 25.

1. Information we collect

We only collect personal information that is necessary to respond to your inquiries or operate and improve our website.

Information you provide voluntarily

When you contact us through forms on our website, we may collect:

• Name
• Email address
• Phone number (if provided)
• Any message you submit

Information collected automatically

We use cookies and analytics tools (via Google Site Kit / Google Analytics) to collect:

• Pages visited
• Time spent on pages
• Browser and device type
• Approximate usage data

This data is aggregated and pseudonymized and does not directly identify you.

You can disable cookies in your browser settings, but some site features may not function properly.

2. How we use your information

We use personal information to:

• Respond to inquiries or requests
• Operate, maintain, and improve our website
• Understand website usage and performance
• Comply with legal obligations

We do not use your information for automated decision-making or profiling.

3. Storage and third-party services

We do not sell or rent personal information.

We use trusted third-party service providers to operate our website:

• Hostinger (website hosting): may store data submitted through forms
• Google Analytics (via Site Kit): processes aggregated usage data

These providers may process or store data outside Québec or Canada and may be subject to foreign laws.

We take reasonable steps to ensure these providers protect your information appropriately.

4. Data retention

We retain personal information only as long as necessary to:

• Respond to your request
• Maintain business operations
• Comply with legal obligations

After this period, information is securely deleted or anonymized.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including SSL encryption.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your rights

Under PIPEDA and Québec Law 25, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Withdraw consent (where applicable)
• Request deletion of your personal information, subject to legal or contractual obligations

To exercise these rights, contact us using the details below.

7. Privacy Officer

In accordance with Québec Law 25, we have designated a Privacy Officer responsible for personal information protection.

Pascal Drouin
Privacy Officer, CodeXP
Email: pascal@codexp.ca

You may also file a complaint with the Commission d’accès à l’information du Québec if you believe your rights are not being respected.

8. Consent

By using our website or submitting information through our forms, you consent to the collection and use of your personal information as described in this policy.

You may refuse or withdraw consent at any time, but this may limit our ability to respond to your request.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.